Return Policy

Return Policy

Thank you for your order at Stop Da Hate Merch, however if you are not completely satisfied, you have up to (7) days to get a full refund on merchandise

All defined terms used below shall have the meanings set forth in Stop Da Hate Merch Terms and Conditions. See TERMS AND CONDITIONS.

Order Cancellations

Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until the item is fully paid for and then returned, if applicable.

Returns On Merchandise

Once merchandise has been ordered, if not happy, you can refund the course within (7) days of ordering. NOTE: To be eligible for a return on merchandise, your merchandise must be damaged. NOTE: Our return policy does not apply to the following goods: [discounted or sale items, gift cards, merchandise (unless damaged). These items are not eligible for return, refund or exchange.

Exceptions

The following items cannot be returned: SEE Returns Above

  • Drawstring bags

Shipping Of Merchandise 

To initiate a return of damaged items, please email us at support@smazzit.com. We require a receipt or proof of purchase to accompany your return.

All returned merchandise should be sent to us at 1149 Scott Avenue, St. Louis, Mo 63133.

For items that are manufactured by another party and resold by Us, please do not send such item back to the manufacturer.

You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. If you receive a refund, the cost of any return shipping will be deducted from your refund. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

Refunds and Exchanges Of Merchandise 

After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by Stop Da Hate Merch, We will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

General

If you do not comply with any of the above conditions, Stop Da Hate reserve the right to refuse the return or exchange, or to impose different or additional conditions.

Effective Dec 1,  2015